Parents' Information
Further Education Corporation - Full Board
Ask Reception for a complaints form. They can be contacted on (01279) 868000. This can be posted to you if necessary. All complaints are dealt with through the college’s Complaints Procedure.
We have several policies and procedures which may be of interest to parents, including:
College Charter
Equality & Diversity Policy
Gender Equality Policy
Disability Statement
Health & Safety Policy
Student Disciplinary Procedure
Substance Misuse Policy
Please contact Jane Hawkins, the Principal’s Assistant at: jhawkins [at] harlow-college [dot] ac [dot] uk if you would
like a copy of any of the above.
The refectory service is open for a wide range of healthy and well balanced snacks and meals. We are open from Monday to Thursday 8.30am - 6.30pm, Friday 08.30am - 2.45pm.
In addition to the counter services we have a selection of vending machines that are available to all students, staff and visitors throughout the day and evening.
If you require any further information or dietary requirements please contact the catering department on (01279) 868208.
The College’s excellently resourced Learning Resources Centre is open from 8.30 am to 8.00 pm, Monday to Thursday, 8.30am - 6.00pm Friday. The Centre has well-equipped self-study areas with word-processing facilities, networked access to CD-ROMs, the Internet and the College’s own Intranet, photocopying and video and DVD viewing facilities.
This will vary from course to course, and from week to week, but a very approximate guide is that students taking an A Level or BTEC National Diploma course should spend about 15-20 hours a week on work outside classes.
If you would like the latest pass rates please contact Jane Hawkins, the Principal’s Assistant at: jhawkins [at] harlow-college [dot] ac [dot] uk
In many ways, school and College are remarkably similar! Attendance at classes is compulsory, students are required to meet all deadlines for the submission of work, and students are expected to behave in a responsible way such that the learning of others is not affected. College is, however, different in other ways from school. No one is legally required to attend College, and there is no upper age limit. We have many adult students at Harlow and, although most attend courses designed for adults, we welcome them on all our courses. It is possible, therefore, that there may be adult students in your son or daughter’s class; adult students are nearly always incredibly committed to their course and work very hard so they set an excellent example to 16-17 year olds!
If you think the College can help, you are most welcome to contact your son or daughter’s Learner Mentor or Assistant Academy Manager or Head of Student Services. If appropriate, we will do our best to put you in touch with any relevant agency outside College.

