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Hospitality, Retail & Events Management

Chef de Partie Apprenticeship

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Commis Chef Apprenticeship

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Events Assistant Apprenticeship

An Events Assistant is an entry level position, typically working within a team of people in an events company or within the events department of a larger organisation. This course involves the development and demonstration of skills and knowledge across 3 broad areas: operational, professional and commercial.

Food Preparation and Service Level 2

This course is focused on developing a broad range of skills used in the hospitality industry. In our skills kitchens you will develop your practical skills using a variety of foods and equipment. Away from the kitchen you will also gain an excellent understanding of delivering outstanding service. You will benefit from our excellent links with highly reputable businesses and industry experts.

Hospitality and Events Management Level 3

This course is focused on developing a broad range of skills used in the hospitality and events industry. It will equip you with key front of house skills and organising techniques to enable you to co-ordinate functions, events and conferences. You will also develop a deeper understanding of the role required for management and supervision. It encompasses everything you need to know in order to deliver outstanding service, manage an event, and supervise a team.

Hospitality Manager Apprenticeship

Hospitality managers work across a huge variety of organisations including bars, restaurants, cafés, conference centres, banqueting venues, hotels and contract caterers. These managers generally specialise in a particular area, however their core knowledge, skills and behaviours are aligned. Common to all managers in this role is their passion for exceeding customers’ expectations. Hospitality managers have a high level of responsibility and are accountable for fulfilling the business vision and objectives which requires excellent business, people and customer relation skills. Individuals in this role are highly motivated team leaders that combine a talent for management and specific industry skills and thrive on the customer facing nature of the role.

Hospitality Supervisor Apprenticeship

Hospitality supervisors work across a wide variety of businesses including bars, restaurants, cafés, conference centres, banqueting venues, hotels or contract caterers. They provide vital support to management teams and are capable of independently supervising hospitality services and running shifts. They typically work under pressure delivering fantastic customer service and motivating a team is essential to their role. The majority of supervisors’ skills and knowledge are the same but supervisors may specialise in specific functions or work across a variety of functions which reflect the multi-functional nature of the industry.

Hospitality Team Member Apprenticeship

A hospitality team member can work in a range of establishments, for example bars, restaurants, cafés, conference centres, banqueting venues, hotels or contract caterers. The role is very varied and although hospitality team members tend to specialise in an area, they have to be adaptable and ready to support team members across the business, for example during busy periods. The most important part of the role is developing hospitality skills and knowledge such as recognising customer needs, knowing how to match them to the products and services of the business and working as part of a team to ensure that every customer, whether they are eating in a restaurant, drinking cocktails in a bar, ordering room service in a hotel or attending a business conference feels welcomed and looked after.

Senior Chef Production Cooking Apprenticeship

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