- Sector: Business | Business, Finance, Management, IT & Media | Apprenticeships
- Level: 3
- Start Date: Variable
About Finding an Employer
You MUST have an employer before you can start an apprenticeship. You can search for an apprenticeship job here.
If you don't yet have an employer you can still apply for an apprenticeship while you continue to look. We can offer you advice on how to successfully secure an apprenticeship with an employer.
18 Months (not including EPA Period)
The Information Communications Technician makes their contribution through the application of infrastructure management tools to automate the provisioning, testing, deployment and monitoring of infrastructure components.
An Information Communications Technician (ICT) provides support to internal and/or external customers, by using tools or systems to problem solve and trouble-shoot routine and non-routine problems. This occupation supports clients/customers with their systems. They achieve this through monitoring and maintaining the systems and/or platforms to maximise productivity and user experience.
Am I ready to start?
You'll have to sit a diagnostic assessment for both Maths and English before your start on your course and depending on the outcome of the assessment it may be advisable for you to upskill before commencing with your apprenticeship. If this is the case the College will support you to find an appropriate course.
Before starting an apprenticeship you'll go through the interview process with an employer. Employers may be looking for slightly different qualities, but on the whole they are looking for motivated, enthusiastic and hardworking individuals who have good interpersonal skills and the ability to problem solve and work effectively as part of a team.
It may be you don't feel you're ready for an apprenticeship and might benefit from a part-time or full-time course first.
How does an Apprenticeship Work?
An apprenticeship programme is delivered via a mixture of on and off the job training, whereby you can apply your skills in real work contexts. The apprenticeship programme usually consists of the following elements:
This is the training that you will undertake in college. Through this training you will develop some of you underpinning knowledge as well as have the chance to practice and refine you practical skills.
This is the assessment of your competency in the work place. Our team of onsite assessors will observe you in the work place and support you to gain the evidence required to prove your ability to work effectively.
This area covers your English and Mathematics development to the highest possible level.
The duration of the course is dependent on prior attainment and can range from 18 months to 24 months. You will attend College for 1 day a week and you be in the workplace for the remaining 4 days.
At Harlow College we do not believe in aiming for the bare minimum. Wherever possible we will encourage you to go above and beyond the requirements of the Standard and achieve your maximum potential.
What does the course involve?
There are 3 optional paths:
- Support Technician
- Network Technician
- Digital Communications Technician
Assessment is by Summative Portfolio, Project Report with Q & A and Professional Discussion.
Got a job?
You must have a job to do an apprenticeship. If you already have a job you may be able to do an apprenticeship with your current employer.
If you don’t have a job for your apprenticeship – apply for your place at College by clicking the 'Apply Now' button at the top and bottom of the page.
Once you have applied please check out our apprenticeship job vacancies.
An apprenticeship comprises two parts:
- Typically 20% study element (at Harlow College or Stansted Airport College).
- 80% work based element with an employer. It is your responsibility to find an employer.