Go for it.

Achieve Your Goals

  • Type: Supported Studies
  • Level: 2
  • Study Mode: Part-time
  • Start: September 2020
  • Duration: 1 year – 1.5 days in College, 0.5 days work placement/community

About the course

The Prospects programme is designed for SEND learners who are 19+ and are looking for support into employment. Prospects is a one year course with a focus on gaining qualifications that provide a platform to enter the work place, including Customer Service, use of IT and Skills for Retail. The programme has a focus on increasing prospects for employment through CV workshops, interview skills and industry visits. 

Entry requirements

19+ years old

Evidence of SEND 

Ability to complete a Level 1 course with basic skills in English and Maths 

Why study?

Term 1: Level 1 Certificate for Introduction to Customer Service

Term 2: E3/L1 Certificate for IT Users

Term 3: Level 1 Certificate in Skills for Retail

Each unit will encompass Maths and English including money management and communication skills.

The curriculum will also include employability skills sessions which incorporate CV writing, interview skills, application forms, guest speakers and company visits. In addition, the learners will gain practical skills in our shop 'In The Making' at the Harvey Centre in Harlow Town centre. 

Guest speakers include industry managers and community partners. There will also be site visits to local and regional companies.

We have strong links with the following companies:

  • Princess Alexandra Hospital
  • Sainsbury’s 
  • National Express 

Where will this course take me?

  • Retail assistant
  • IT technician 
  • Hospitality and catering

Core modules

  • Level 1 Certificate for Introduction to Customer Service
  • E3/L1 Certificate for IT Users
  • Level 1 Certificate in Skills for Retail

I'm interested. What should I do now?

Call 01279 868100 and talk to an Admissions Adviser
Ask Us a question about this course
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Supported Studies Pathways