Website Accessibility Statement

This accessibility statement applies to the Harlow College website https://www.harlow-college.ac.uk

This website is run by Harlow College Group and runs on Joomla CMS with third party addons from YooTheme and RSFormPro.

We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • Some older PDF documents are not fully accessible to screen reader software

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

  • email:
  • call: 01279 868100

We’ll consider your request and get back to you in 10 working days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: 

  • email: 
  • call: 01279 868100

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.

Find out how to contact us: https://www.harlow-college.ac.uk/get-in-touch

Technical information about this website’s accessibility

Harlow College Group is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance Status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non accessible content

The content listed below is non-accessible for the following reasons:

Non compliance with the accessibility regulations

There exists a failure for WCAG 2.1 success criterion 2.5.3 - Label in name.

There are some discrepacies between the visible label name not matching the ALT text. However, the meaning is not lost and the naming conventions will alter when the site template is updated in October 2020 .

There exists a failure for WCAG 2.1 success criterion 3.2.2 - On input.

There is no Submit button on the header search bar.

We plan to add a Submit button to the search bar when the site template is updated in October 2020. We will make sure that we meet the accessibility standards for the WCAG guideline 3.2.2 - On input.

There exists a failure for WCAG 2.1 success criterion 1.4.6 - Contrast enhanced.

The non-conforming elements are date sensitive and will expire by October 2020. We will make sure that we meet the accessibility standards for the WCAG guideline 1.4.6 - Contrast enhanced.

There exists a failure for WCAG 2.1 success criterion 1.4.12 - Text spacing.

We plan to update the site template by October 2020. We will make sure that we meet the accessibility standards for the WCAG guideline 1.4.12 - Text spacing.

Disproportionate burden

PDFs and other documents

Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents. We plan to either fix these or replace them with accessible HTML pages.

Any new PDFs or Word documents we publish will meet accessibility standards.

Live video

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

What we’re doing to improve accessibility

Preparation of this accessibility statement

This statement was prepared on 22 September. 2020. It was last reviewed on 22 September. 2020. 

This website was last tested on 22 September. 2020. The test was carried out by Harlow College.

We used this approach to deciding on a sample of pages to test: https://checker.web2access.org.

We tested: