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e-Learning at Harlow College

Welcome to e-Learning at Harlow College

Our free* online e-Learning Level 2 courses are completed at distance and are a great way to achieve a nationally recognised qualification, working at your own pace.

The courses are free* to study if you are:

  • Aged 19 or over
  • Living in UK and an EU resident for the last 3 years
  • Have settled status in the UK if you are not a UK or EU national

*Funding for adult programmes has changed. If you live in a devolved area you may have to pay for your programme(s). More about funding

Why an e-Learning course? 

  • A wide range of courses
  • More choice and flexibility
  • Anywhere at anytime
  • Develop your skills
  • On-going support
  • Improved career prospects

About the courses

On applying we will contact you to confirm your details and discuss the course outline and any questions you may have. 

The courses last 6 weeks and will be by distance learning, requiring completion of workbooks followed by a number of assessments that when completed and assessed successfully, will result in you receiving a nationally recognised qualification. 

Throughout this period you will have the full support of a dedicated Assessor to assist with any questions, who will also be responsible for assessing your completed assessments, providing feedback as necessary. 

To access this support, initial contact should be directed to where further details will be provided.   

In addition to your selected course, you can also improve your maths skills in your own time at your own pace. The National Numeracy Challenge is a free, online learning tool designed to help you improve your everyday maths skills in manageable steps whilst building your confidence along the way.

  • Apply
  • Level: 2
  • Study Mode: Online Learning
  • Start Date: Throughout the year

Awareness of Mental Health Problems

Mental health presents one of the greatest challenges to our society. With an estimated 450 million people worldwide suffering from a mental health problem, around a quarter of British  adults will experience some form of mental health problem within the course of a year. While many elements of mental health are still not understood, having a good knowledge of the information that is available is essential in the care sector.

  • Apply
  • Level: 2
  • Study Mode: Online Learning
  • Start Date: Throughout the year

Business and Administration

There were an estimated 5.5 million private sector businesses in the UK at the start of 2016. Despite the recent economic difficulties, the trend has been steadily increasing in the business  population. Today's global economy brings with it a wealth of new markets, shrinking profit margins and increasing operating expenses; the need for good business administration has never been greater.

  • Apply
  • Level: 2
  • Study Mode: Online Learning
  • Start Date: Throughout the year

Care and Management of Diabetes

There is an emerging global epidemic of diabetes. In the UK alone, 3.2 million people are diagnosed  with the disease and an estimated  630,000 people have the condition but don't know it. It is believed  that  deaths from diabetes will rise by more than 50% in the next ten years. Simple lifestyle measures can be effec tive in preventing or delaying the onset of this chronic, debilitating and often deadly disease.

  • Apply
  • Level: 2
  • Study Mode: Online Learning
  • Start Date: Throughout the year

Counselling Skills

Many people find it helpful to seek the support of counselling at some point in their lives. People in any situation could benefit from counselling, and those with the correct understanding, knowledge and skills can provide them with support to improve personal well-being.

  • Apply
  • Level: 2
  • Study Mode: Online Learning
  • Start Date: Throughout the year

Creating a Business Start-Up

Over half a million businesses are started every year; however, 30% of these fail within the first two years. Having a better understanding of the initial processes and requirements of a business start-up can increase the chances of your business succeeding. If you’re looking to start your own business, or already have a business but want to develop and progress your business plan, this qualification will support you with the skills and knowledge you need.

  • Apply
  • Level: 2
  • Study Mode: Online Learning
  • Start Date: Throughout the year

Customer Service

In order to have a truly successful business, you need to provide good customer service. It is believed  that 96 per cent of unhappy customers don't ever complain; however, 91 per cent of those simply leave and never come back. The main reason for customer churn is not price, but bad customer service. Handling a business's issues in a professional and courteous manner is an essential day-to-day task.

  • Apply
  • Level: 2
  • Study Mode: Online Learning
  • Start Date: Throughout the year

Customer Service for Hospitality

In the hospitality sector, staff are often the forefront of the business and first impressions are vital.It is therefore important that those working in hospitality are highly professional. Understanding how to communicate effectively, the importance of teamwork and the importance of maintaining food hygiene is essential for staff in these roles.

  • Apply
  • Level: 2
  • Study Mode: Online Learning
  • Start Date: Throughout the year

Dementia Care

Dementia affects around 820,000 people in the UK. This figure is likely to rise to 1 million by 2025 and 2million by 2051. It is one of the main causes of disability in later life, and with research being desperately underfunded, it costs the UK over £26 billion a year. Understanding dementia and the person-centred care that is required is fundamental to high-quality care.

  • Apply
  • Level: 2
  • Study Mode: Online Learning
  • Start Date: Throughout the year

Equality and Diversity

Britain is a culturally diverse nation that respects and values the differences in people. Companies are legally required to follow a set of practices to ensure discrimination is eradicated and expectations of equality are met. A good understanding of the wide-ranging legislation is essential in creating a workplace that is centred on fairness, dignity and respect.

  • Apply
  • Level: 2
  • Study Mode: Online Learning
  • Start Date: Throughout the year

Improving Personal Exercise, Health and Nutrition

Poor diet and lack of exercise are recognised as some of the major contributors to ill health. Regular exercise and a balanced diet help to reduce stress, improve sleep, reduce the risk of illness and increase life quality. Therefore, having a good understanding of diets, the role of nutrition in exercise and personal moti­vation is an important part of maintaining wellbeing.

  • Apply
  • Level: 2
  • Study Mode: Online Learning
  • Start Date: Throughout the year

Information, Advice or Guidance

Offering clear and accurate information, advice or guidance and knowing what can be shared legally and professionally can greatly improve outcomes for a business. There are some fundamental rules for successful information sharing, and ensuring staff are aware of these is key.

  • Apply
  • Level: 2
  • Study Mode: Online Learning
  • Start Date: Throughout the year

Lean Organisation Management Techniques

A lean organisation provides the greatest customer value with the fewest resources, a philosophy increasingly important in today's competitive business market. A sound understanding of the concept and benefits of a lean environment, as well as knowledge of business techniques and working in teams, is essential. Our nationally recognised qualification is designed to provide individuals with an appreciation and understanding of some key principles of lean organisation management.

  • Apply
  • Level: 2
  • Study Mode: Online Learning
  • Start Date: Throughout the year

Retail Operations

The retail industry is subject to a number of pressures. These include changes in shoppinghabits  and the recent economic downturn which reduced consumer spending. However, as consumer confidence begins to grow, it is important that retail support staff are fully trained and equipped  to represent  your  business and to meet the needs of yourcustomers. As removing staff from the 'shop floor' applies pressure to rotas, this training can be carried out in the learner's own time via our tried and tested flexible learning approach.

  • Apply
  • Level: 2
  • Study Mode: Online Learning
  • Start Date: Throughout the year

Understanding Autism

Autism is a spectrum condition that affects how a person communicates with others and how they interpret the world around them. There are around 700,000 people in the UK with autism - more than 1 in every 100. Having a clear understanding of the misconceptions, diagnoses and support surrounding autism are just some of the essential skills needed when working in mental health.

  • Apply
  • Level: 2
  • Study Mode: Online Learning
  • Start Date: Throughout the year

Understanding Behaviour that Challenges

Challenging behaviour is causing increasing concern today, as many individuals have increasing levels of stress and uncertainty in their lives. This behaviour can be due to factors such as anxiety, neglect, abuse, learning disabilities and conditions like dementia. Understanding the causes of challenging behaviour is the first step towards finding ways to support individuals and manage their behaviour.

  • Apply
  • Level: 2
  • Study Mode: Online Learning
  • Start Date: Throughout the year

Understanding Children and Young People's Mental Health

Mental health problems affect around 1 in 10 children and young people. These issues include depression, anxiety and conduct disorder, and can often be a direct response to occurrences in their lives. Emotional wellbeing is just as important as a child's mental health; therefore it is important for those working with children and young people to have a good understanding of the concepts, risk factors and impact of mental health.

  • Apply
  • Level: 2
  • Study Mode: Online Learning
  • Start Date: Throughout the year

Understanding Data Protection and Data Security

Data protection compliance is an essential legal requirement for all organisations. Since the General Data Protection Regulation (GDPR) came into force in May 2018, it is more vital than ever that everyone who works with personal data understands the laws and acts in compliance, as the penalties can be severe.

  • Apply
  • Level: 2
  • Study Mode: Online Learning
  • Start Date: Throughout the year

Understanding Nutrition and Health

The number of obese people in the UK has more than trebled in the last 25 years, reaching what many doctors believe to be 'epidemic' proportions. Insufficient nutrition can lead to a variety of health-threatening conditions. Understanding the benefits of a balanced diet and the role of nutrition in the prevention and treatment of disease is fundamental.

  • Apply
  • Level: 2
  • Study Mode: Online Learning
  • Start Date: Throughout the year

Understanding Safeguarding and Prevent

Official data showed that over 7,500 people were referred to the Prevent programme in 2015/16. The purpose of this qualification is to support anyone who is responsible for the safeguarding of people and for helping prevent radicalisation. It gives learners an understanding of recognising the signs of abuse, how to reduce the risk of radicalisation, and the potential consequences of illegal online activity.

  • Apply
  • Level: 2
  • Study Mode: Online Learning
  • Start Date: Throughout the year

Understanding Specific Learning Difficulties

Having a learning difficulty means that people find it harder to learn certain skills. As this affects around 15% of people it is important for those working in healthcare, social care and education to have knowledge of different specific learning difficulties such as ADHD, dyslexia and dyscalculia.

  • Apply
  • Level: 2
  • Study Mode: Online Learning
  • Start Date: Throughout the year

Working with Individuals with Learning Difficulties

Around 1.5 million people in the UK have a learning disability. Owing to the fact that they are likely to find it more difficult than others to describe their symptoms, it is essential for anyone working with individuals with learning disabilities to have a good knowledge of the healthcare system and relevant legislation, as well as an understanding of the signs and symptoms of various conditions.

  • Apply
  • Level: 2
  • Study Mode: Online Learning
  • Start Date: Throughout the year

Working with People with Mental Health Needs

Mental health presents one of the greatest challenges to our society. With an estimated 450 million people worldwide suffering from a mental health problem, around a quarter of British  adults will experience some form of mental health problem within the course of a  year. While many elements of mental health are still not understood, having a good knowledge of the information that is available is essential in the care sector.