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Bright Futures training centre offer a number of different courses aimed at both people who are unemployed as well as individuals employed looking to upskill. These are offered both face-to-face as well as virtually. 

If you see a course that you are interested in undertaking please either speak to your Work Coach or Advisor if applicable or complete the expression of interest form and a member of the Bright Futures team will be in contact with you.

  • Ask a Question
  • Level: Dependent on initial assessment
  • Study Mode: Part-time
  • Start Date: From Tuesday 18 October

Essential Digital Skills

Course venue: Bright Futures Training Centre in Harlow

Start date: From Tuesday 18 October

Essential Digital Skills qualifications will help you to develop your digital skills for life, work or for use in further study. The qualifications designed for adults are based on the national standards and include:

  • Using devices and handling information
  • Creating and editing
  • Communicating online
  • Transacting (buying) online activities
  • Being responsible, safe and legal online

Your course start date will depend on what level you are enrolled onto. You will complete an online initial assessment at Bright Futures Training Centre to identify the appropriate level for you. Upon completing your assessment, a tutor will review your results and discuss the appropriate course level for you to enrol on.

Entry Level 3
Course Start date: Thursday 20 October

Time: Every Thursday 9.30am-12.30pm 

Level 1
Course Start date: Tuesday 18 October

Time: Every Tuesday 10am-1pm

Our next Essential Digital Skills course starts Friday 25 February 2023.

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  • Level: Entry Level 3, L1 & L2
  • Study Mode: Part-time
  • Start Date: Variable

Getting into Construction

This programme is designed to support individuals to gain qualifications required to secure employment in the construction industry. During this course you will complete the Entry Level 3 Extended Certificate in Employability Skills which offers transferrable employability skills needed for employment such as teamwork, communication and problem-solving. This qualification is designed to enable you to develop the skills required to work within the construction environment and is tailored to the requirements of the industry. The course covers units such as self-management skills, safe learning in the workplace, preparing for interview and searching for a job. You will work collaboratively to complete the following three projects as part of a team;  

  • From tender to toolbox – setting up business
  • The self-employed trade’s person
  • The build up to getting a job

During this course you will complete the Level 1 Award in Health & Safety in a Construction Environment and this will enable you to undertake the CITB Operatives Health, Safety and Environment examination, both are required before you can apply for a CSCS card. Your tutor will guide you through the theory elements of the construction environment to enable you to pass your CITB exam. 

On successful completion of the course Harlow College will fund one CITB test (any re-takes must be self-funded) and after successfully passing your CSCS test we will fund your CSCS Green Labourer card.

SIA Security

To gain employment within the security industry you will be to obtain an SIA licence. During this course you will complete three qualifications; 

The Level 1 Extended Certificate in Employability Skills focuses on developing personal and social skills to enable you to progress in to employment; it is tailored to suit requirements of the security industry. Examples of the course units you will cover are; effective communication in the workplace, individual rights and responsibilities in society, positive attitudes and behaviours at work and career progression. This programme is delivered using a project-based approach; you will work collaboratively to complete two projects as part of a team:

  • Searching for a job
  • Setting up a security company

This leads onto the Level 3 Award in Emergency First Aid at Work qualification which is a new mandatory requirement that all SIA trained security staff must hold from April 2021. This qualification covers knowledge such as roles and responsibilities for the first aider, how to assess an incident, skills in CPR, providing first to a causality who is choking, and dealing with external bleeding and shock.  

Lastly you will move onto the Level 2 Award in Door Supervision which is the nationally recognised Security Industry Authority (SIA) qualification. This course is a requirement for anyone wishing to work in the security industry. It will guide you through the theory and practical elements to enable you to pass your SIA exams, including Physical Intervention, allowing you to gain employment as a Door Supervisor and work within the Manned Guarding environment.

All courses are delivered by tutors with Security Industry backgrounds and experience. Upon successful completion of your qualification, Harlow College will fund your SIA licence.

Warehousing and Storage

This qualification is designed for learners who want to enter and/or progress from entry roles in the Warehousing and Storage industries. Learners will develop the  underpinning knowledge necessary to support them in their role in this sector. Completion of this qualification will support progression into employment or into higher level roles in the industry.

Working in Customer Service

This Level 1 Certificate for Introduction to Customer Services qualification allows you to gain the knowledge and skills required for working in customer service roles. During the course you will complete units such as applying procedures for customer service, dealing with queries and requests, recording customer problems and positive communication with customers. 

Working in the Hospitality Industry

Our Hospitality course is designed to enable progression into securing employment within the hospitality industry. On completion of the course you will gain a Level 1 Certificate in Skills for Hospitality and Catering, and a Level 2 Certificate in Food Safety. These skills are an essential requirement when working in this industry and you will also gain valuable employability skills and customer service knowledge along the way. 

During the course you will cover topics such as;

  • Health & Safety and Food Safety Awareness in Catering
  • Customer Service in the Hospitality Industry 
  • Event Planning
  • Bookings, Orders and Payments
  • Menu Planning
  • Meeting Special Dietary Needs

In addition to these skills you will also cover the importance of team work and communication skills within an employment setting, and given guidance on how to apply for a job within the hospitality sector.