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Professional Skills

Our Professionals skills courses have been designed around qualifications which are targeted to a specific industry or job, and in addition you will gain valuable employability skills along the way. We also embed English, maths and Digital units into our courses to support development of these vital subject areas. 

Our courses support you in the transition from education to work, certificating the skills to provide the confidence they need and employers the evidence of the employability skills they demand. Our tutors will give you the knowledge and confidence to successfully pass examinations, allowing you to obtain certification to work in your desired sector.

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  • Level: Entry Level 3, L1 & L2
  • Study Mode: Part-time
  • Start Date: Variable

Getting into Construction

This programme is designed to support individuals to gain qualifications required to secure employment in the construction industry. During this course you will complete the Entry Level 3 Extended Certificate in Employability Skills which offers transferrable employability skills needed for employment such as teamwork, communication and problem-solving. This qualification is designed to enable you to develop the skills required to work within the construction environment and is tailored to the requirements of the industry. The course covers units such as self-management skills, safe learning in the workplace, preparing for interview and searching for a job. You will work collaboratively to complete the following three projects as part of a team;  

  • From tender to toolbox – setting up business
  • The self-employed trade’s person
  • The build up to getting a job

During this course you will complete the Level 1 Award in Health & Safety in a Construction Environment and this will enable you to undertake the CITB Operatives Health, Safety and Environment examination, both are required before you can apply for a CSCS card. Your tutor will guide you through the theory elements of the construction environment to enable you to pass your CITB exam. 

On successful completion of the course Harlow College will fund one CITB test (any re-takes must be self-funded) and after successfully passing your CSCS test we will fund your CSCS Green Labourer card.

Level 1 Skills for Working in Adult, Health and Child Care Sectors

This qualification supports learners embarking on their first experience of work in the Health, Adult Care and Child Care sectors - as part of a work placement, work experience or in supporting the unemployed in their return to work.

This qualification is for learners wishing to gain an understanding of the Health, Adult Care and Child Care sectors alongside gaining essential employability knowledge and skills. On completion learners will be able to understand and demonstrate suitable work, personal skills, attitudes, thinking and behaviour and will be more confident at interview, when completing an application or on their first day working in the Health, Adult Care and Child Care sectors.

The course runs for 5 days per week, 09:30-15:00

Preparing to Work in Adult Social Care

This Level 1 Award in Preparing to Work in Adult Social Care qualification is a nationally recognised qualification which enables candidates to apply for jobs within the care sector. This qualification is extremely useful for anyone who wants to work in the care industry. By the end of the course you will have learnt the theory elements of Adult Social Care and have gained valuable employability skills. Units covered are;

In addition you will also achieve a Level 2 Award in Awareness of Dementia qualification which enables you to develop knowledge, understanding and skills in essential areas such as awareness of dementia, equality, diversity, inclusion and individual rights.

There are a variety of roles available within the care sector. Direct care roles include;

  • Care worker
  • Personal Assistant
  • Community support and Outreach worker
  • Activities Co-ordinator  

You can also apply for non-direct roles such as administration roles including finance, HR and marketing.


SIA Security

To gain employment within the security industry you will be to obtain an SIA licence. During this course you will complete three qualifications; 

The Level 1 Extended Certificate in Employability Skills focuses on developing personal and social skills to enable you to progress in to employment; it is tailored to suit requirements of the security industry. Examples of the course units you will cover are; effective communication in the workplace, individual rights and responsibilities in society, positive attitudes and behaviours at work and career progression. This programme is delivered using a project-based approach; you will work collaboratively to complete two projects as part of a team:

  • Searching for a job
  • Setting up a security company

This leads onto the Level 3 Award in Emergency First Aid at Work qualification which is a new mandatory requirement that all SIA trained security staff must hold from April 2021. This qualification covers knowledge such as roles and responsibilities for the first aider, how to assess an incident, skills in CPR, providing first to a causality who is choking, and dealing with external bleeding and shock.  

Lastly you will move onto the Level 2 Award in Door Supervision which is the nationally recognised Security Industry Authority (SIA) qualification. This course is a requirement for anyone wishing to work in the security industry. It will guide you through the theory and practical elements to enable you to pass your SIA exams, including Physical Intervention, allowing you to gain employment as a Door Supervisor and work within the Manned Guarding environment.

All courses are delivered by tutors with Security Industry backgrounds and experience. Upon successful completion of your qualification, Harlow College will fund your SIA licence.

Warehousing and Storage

This qualification is designed for learners who want to enter and/or progress from entry roles in the Warehousing and Storage industries. Learners will develop the  underpinning knowledge necessary to support them in their role in this sector. Completion of this qualification will support progression into employment or into higher level roles in the industry.

Working in Customer Service

This Level 1 Certificate for Introduction to Customer Services qualification allows you to gain the knowledge and skills required for working in customer service roles. During the course you will complete units such as applying procedures for customer service, dealing with queries and requests, recording customer problems and positive communication with customers. 

Working in the Hospitality Industry

Our Hospitality course is designed to enable progression into securing employment within the hospitality industry. On completion of the course you will gain a Level 1 Certificate in Skills for Hospitality and Catering, and a Level 2 Certificate in Food Safety. These skills are an essential requirement when working in this industry and you will also gain valuable employability skills and customer service knowledge along the way. 

During the course you will cover topics such as;

  • Health & Safety and Food Safety Awareness in Catering
  • Customer Service in the Hospitality Industry 
  • Event Planning
  • Bookings, Orders and Payments
  • Menu Planning
  • Meeting Special Dietary Needs

In addition to these skills you will also cover the importance of team work and communication skills within an employment setting, and given guidance on how to apply for a job within the hospitality sector. 

Working in the Retail Industry

This Level 1 Certificate in skills for Retail qualification is aimed at those wishing to work in the retail industry. You will study units covering the major aspects of retail including preparing for an interview, customer service, product pricing and labelling, handling cash payments and the retail selling process alongside learning valuable employability skills.

On successful completion of this course you will have the confidence and skills to seek employment within the retail sector. These are examples of the roles available within the retail sector:

  • Sales Assistant
  • Store Manager
  • Cashier
  • Visual Merchandiser
  • Team Leader/ Floor Manager