Challenging behaviour is causing increasing concern today, as many individuals have increasing levels of stress and uncertainty in their lives. This behaviour can be due to factors such as anxiety, neglect, abuse, learning disabilities and conditions like dementia. Understanding the causes of challenging behaviour is the first step towards finding ways to support individuals and manage their behaviour.

Mental health problems affect around 1 in 10 children and young people. These issues include depression, anxiety and conduct disorder, and can often be a direct response to occurrences in their lives. Emotional wellbeing is just as important as a child's mental health; therefore it is important for those working with children and young people to have a good understanding of the concepts, risk factors and impact of mental health.

The purpose of this qualification is to increase learners' knowledge and understanding of  common childhood illnesses, to enable them to support the development and well-being of infants and children they support/care for.

Data protection compliance is an essential legal requirement for all organisations. Since the General Data Protection Regulation (GDPR) came into force in May 2018, it is more vital than ever that everyone who works with personal data understands the laws and acts in compliance, as the penalties can be severe.

The number of obese people in the UK has more than trebled in the last 25 years, reaching what many doctors believe to be 'epidemic' proportions. Insufficient nutrition can lead to a variety of health-threatening conditions. Understanding the benefits of a balanced diet and the role of nutrition in the prevention and treatment of disease is fundamental.

Official data showed that over 7,500 people were referred to the Prevent programme in 2015/16. The purpose of this qualification is to support anyone who is responsible for the safeguarding of people and for helping prevent radicalisation. It gives learners an understanding of recognising the signs of abuse, how to reduce the risk of radicalisation, and the potential consequences of illegal online activity.

Having a learning difficulty means that people find it harder to learn certain skills. As this affects around 15% of people it is important for those working in healthcare, social care and education to have knowledge of different specific learning difficulties such as ADHD, dyslexia and dyscalculia.

Workplace violence and Harassment can have huge consequences for employers, employees and the work environment. The Trades Union Congress (TUC) estimates that 29% of people have been bullied at work, and more than 7 in 3 people who report being bullied leave their job because of it. Understanding about effective communication and ways to reduce conflict in the workplace will help to create a more positive working environment, benefiting both employers and employees, and improving  job satisfaction, health and well­-being and productivity.