The Introduction to Facilities Industry course is a great starting point for anyone interested in working in the facilities or cleaning industry. The facilities industry helps keep workplaces, buildings and public spaces clean, safe and running smoothly.
Ideal for adults returning to work, preparing for employment or looking to build confidence and workplace skills, this course will help you gain a recognised qualification and improve your job opportunities. You will also develop important customer service and workplace skills valued by employers.
Topics studied include:
- Health, Safety and Security in the Facilities Industry
• Workplace Hygiene in the Facilities Industry
• Introduction to Working in the Facilities Industry
• Customer Service in the Facilities Industry
This course can lead to entry-level roles such as Facilities Operative, Cleaning Operative, Customer Service Assistant or Site Support Assistant.