Business, Finance, Management, IT & Media

A business administrator plays an important support role within a business organisation. Administrators handle the day-to-day tasks in an office and make sure things run smoothly – 97% of employers say that effective administration is essential to their business.

As a Business Administration Apprentice, your exact duties will depend on your employer. It's likely that you'll be working with a team or member of staff to handle various tasks. You may be producing board meeting documents, putting financial information together in spreadsheets, providing marketing and event management support, sending the daily post, or faxing and photocopying confidential documents. This type of work requires a strong sense of responsibility, accuracy and attention to detail.

One of the great things about Business Administration is that you can work almost anywhere, with your transferable skills; you could be working in a record company, large global organisation or maybe a charity. Administration roles are also an excellent starting point to progress into different market sectors, start your own business or move into management once you have more experience.

Business administrators have a highly transferable set of knowledge, skills and behaviours that can be applied in all sectors. This includes small and large businesses alike; from the public, private and charitable sectors. The role may involve working independently or as part of a team and will involve developing, implementing, maintaining and improving administrative services. Business administrators develop key skills and behaviours to support their own progression towards management responsibilities.

An Infrastructure Technician provides support to internal and external customers, helping them to be productive when using technology to do their own jobs, by using tools to problem solve and trouble shoot non routine problems. The Infrastructure Technician sets people up on systems and provides support when they need it, rectifying issues to maintain the organizations’ productivity.

This is an ideal qualification for the budding IT professional and is suitable for those in a wide range of job roles. While you are working you can learn and gain an industry recognised IT qualification. Businesses across the country are increasingly realising the enormous benefits that an apprenticeship provides, not only in terms of creating a highly skilled workforce but also by boosting productivity and staff retention. We know employers directly benefit from these highly trained apprentices.

This apprenticeship will provide the skills to design, install, maintain and support communication networks within an organisation or between organisations. Network engineers need to maintain high levels of operation of communication networks in order to provide maximum performance and availability for their users, such as staff, clients, customers and suppliers. They will understand network configuration, cloud, network administration and monitoring tools, and be able to give technical advice and guidance.

The Operations/Departmental Manager Apprenticeship is accredited by the Chartered Management Institute. Staff learn on the job, applying new skills to their existing role. It is ideal for those who are, or who wish to become, Operational/Departmental Managers, or existing managers who have practical management skills, but wish to develop their theoretical understanding further.

Digital marketing and the use of social and digital media is a key part of business marketing strategies and practice today. Effective use of social media is now an established marketing tool, and helps businesses thrive. As a Social Media for Business Apprentice, your exact duties will depend on your employer. It's likely that you'll be working within a marketing or ICT department, with a team or member of staff to handle various tasks. You may be managing and monitoring online communities, ensuring effective customer conversation, communication and engagement, using the internet to promote and market the business or assist in the integration of social media platforms. One of the great things about Social Media for Business is that you can work almost anywhere, with your transferable skills; you could be working in small developing company, large global organisation or maybe a charity. Social Media within a business roles are also an excellent starting point to progress into different market sectors, start your own business or move into management once you have more experience.

The Level 3 Team Leader/Supervisor apprenticeship is for someone who can take responsibility for managing a team or discrete project. They can support, manage and develop team members, manage projects, plan and monitor workloads and resources. They can take responsibility for delivering operational plan, resolving problems and building relations.