Business, Finance, Management, IT & Media

Business administrators have a highly transferable set of knowledge, skills and behaviours that can be applied in all sectors. This includes small and large businesses alike; from the public, private and charitable sectors. The role may involve working independently or as part of a team and will involve developing, implementing, maintaining and improving administrative services. Business administrators develop key skills and behaviours to support their own progression towards management responsibilities.

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The Information Communications Technician makes their contribution through the application of infrastructure management tools to automate the provisioning, testing, deployment and monitoring of infrastructure components.

An Information Communications Technician (ICT) provides support to internal and/or external customers, by using tools or systems to problem solve and trouble-shoot routine and non-routine problems. This occupation supports clients/customers with their systems. They achieve this through monitoring and maintaining the systems and/or platforms to maximise productivity and user experience.

An Infrastructure Technician provides support to internal and external customers, helping them to be productive when using technology to do their own jobs, by using tools to problem solve and trouble shoot non routine problems. The Infrastructure Technician sets people up on systems and provides support when they need it, rectifying issues to maintain the organizations’ productivity.

The IT Solutions Technician Apprentice will develop core skills, knowledge and behaviours to implement and maintain complete IT, hardware and software solutions. In addition to these core knowledge and skills, you can opt to specialise in either IT Hardware Solutions undertaking activities in the infrastructure aspects of solutions such as servers and networks (fixed or mobile) or IT Software Solutions undertaking activities in the area of applications and supporting components such as databases.

Finishing skills gained throughout the programme include, methodical and analytical working, team working, problem-solving; skills in human relations, clients’ needs, Legislation, risk management and cyber security.

This apprenticeship will provide the skills to design, install, maintain and support communication networks within an organisation or between organisations. Network engineers need to maintain high levels of operation of communication networks in order to provide maximum performance and availability for their users, such as staff, clients, customers and suppliers. They will understand network configuration, cloud, network administration and monitoring tools, and be able to give technical advice and guidance.

The Operations/Departmental Manager Apprenticeship is accredited by the Chartered Management Institute. Staff learn on the job, applying new skills to their existing role. It is ideal for those who are, or who wish to become, Operational/Departmental Managers, or existing managers who have practical management skills, but wish to develop their theoretical understanding further.

This is an Apprenticeship designed as an entry-level role into the Accountancy and / or Taxation sectors. Roles are applicable to organisations of all sizes and to Apprentices in Accountancy and Taxation Practices including finance functions in Private, Public and Charity Sector organisations. Individuals in the role of a Professional Accounting/Tax Technician will have responsibility for creating, and/or verifying and reviewing, accurate and timely financial information within the organisation in which they are employed or on behalf of another organisation.

The Level 3 Team Leader/Supervisor apprenticeship is for someone who can take responsibility for managing a team or discrete project. They can support, manage and develop team members, manage projects, plan and monitor workloads and resources. They can take responsibility for delivering operational plan, resolving problems and building relations.