Business, Finance, Management, IT & Media

A business administrator plays an important support role within a business organisation. Administrators handle the day-to-day tasks in an office and make sure things run smoothly – 97% of employers say that effective administration is essential to their business.

As a Business Administration Apprentice, your exact duties will depend on your employer. It's likely that you'll be working with a team or member of staff to handle various tasks. You may be producing board meeting documents, putting financial information together in spreadsheets, providing marketing and event management support, sending the daily post, or faxing and photocopying confidential documents. This type of work requires a strong sense of responsibility, accuracy and attention to detail.

One of the great things about Business Administration is that you can work almost anywhere, with your transferable skills; you could be working in a record company, large global organisation or maybe a charity. Administration roles are also an excellent starting point to progress into different market sectors, start your own business or move into management once you have more experience.

An Infrastructure Technician provides support to internal and external customers, helping them to be productive when using technology to do their own jobs, by using tools to problem solve and trouble shoot non routine problems. The Infrastructure Technician sets people up on systems and provides support when they need it, rectifying issues to maintain the organizations’ productivity.

The IT specialist role plays an important support role within a business organisation. IT application specialists provide support and assistance to colleagues to make effective use of available IT systems and software. IT user skills are required for over 72% of job roles and over 90% of new posts specially require IT user skills. As an IT Application Specialist Apprentice, your exact duties will depend on your employer. It's likely that you'll be working with a team or member of staff to handle various tasks. You may be providing support to other staff members, working on a helpdesk, creating and amending many types of formatted information including documents, diagrams, spreadsheets and presentations. This type of work requires a strong sense of responsibility, accuracy and attention to detail. One of the great things about IT Application Specialist is that you can work almost anywhere, with your transferable skills; you could be working in an IT systems centre, large global organisation or maybe a small independent company.

This is an ideal qualification for the budding IT professional and is suitable for those in a wide range of job roles. While you are working you can learn and gain an industry recognised IT qualification. Businesses across the country are increasingly realising the enormous benefits that an apprenticeship provides, not only in terms of creating a highly skilled workforce but also by boosting productivity and staff retention. We know employers directly benefit from these highly trained apprentices.

Digital marketing and the use of social and digital media is a key part of business marketing strategies and practice today. Effective use of social media is now an established marketing tool, and helps businesses thrive. As a Social Media for Business Apprentice, your exact duties will depend on your employer. It's likely that you'll be working within a marketing or ICT department, with a team or member of staff to handle various tasks. You may be managing and monitoring online communities, ensuring effective customer conversation, communication and engagement, using the internet to promote and market the business or assist in the integration of social media platforms. One of the great things about Social Media for Business is that you can work almost anywhere, with your transferable skills; you could be working in small developing company, large global organisation or maybe a charity. Social Media within a business roles are also an excellent starting point to progress into different market sectors, start your own business or move into management once you have more experience.

The Level 3 Team Leader/Supervisor apprenticeship is for someone who can take responsibility for managing a team or discrete project. They can support, manage and develop team members, manage projects, plan and monitor workloads and resources. They can take responsibility for delivering operational plan, resolving problems and building relations.

The Level 2 Diploma in Team Leading builds and broadens the skills and knowledge gained in the workplace, provides key knowledge and practical applications, and assesses the transference of the knowledge into behaviours in the workplace.