Duration

8 months (this does not include EPA period)

Average EPA prep period – 1-2 months

Study Mode

Day release - 6 hours every week

Entry Requirements

English & Maths GCSE Grade 4 and above or

English & Maths Functional Skills Level 2

Occupation Summary

The Hardware, Network and Infrastructure Foundation Apprenticeship provides learners with a practical introduction to the essential components of modern IT systems. Designed for college students, this course blends classroom learning with real-world experience to develop foundational skills in maintaining, supporting, and securing computer hardware and networks.

Course Overview

Over the duration of the apprenticeship, learners will explore key areas such as:

• Technical skills: Develop practical expertise in hardware, network, and infrastructure operations.
• Systems support: Support the monitoring and maintenance of IT and telecommunications systems and platforms.
• Technical Support and Customer Service: Providing technical support to internal and external customers
• Problem Resolution and Troubleshooting: Identifying and diagnosing common hardware and network issues
• Professional Skills Development: Communication, problem-solving, and teamwork in a technical support setting.

End Point Assessment

Your end point assessment will consist of the following elements:

• Knowledge test
• Practical test

Progression Opportunities

Enter Employment:

You can use the skills, knowledge and experience you have gained to start working in entry level roles in IT support and infrastructure.

Progression to a L3 apprenticeship:

You can use this apprenticeship for entry to our L3 apprenticeship:

• Information Communications Technician Level 3

Additional Progression Routes:

With additional qualifications you could pursue a career as a:

• IT Support Technician
• Network Support
• Systems Admin Jr.
• IT Operations Assistant